I know my old password and simply would like to change the password to a new one:
Log in and then go to your Account management page.
Enter your old password and then your new password twice (the confirmed new password has to match).
Note that your password has to be at least 8 characters long (but there are no further restrictions although we recommend using a safe password with a mix of numbers, letters and special characters).
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I don't know / have forgotten my old password.
Go to the Login page, then click "Forgot password?" below the login form or browse to https://www.sparqa.com/forgotpassword.
Enter your login email address.
An email will be sent to your login email address containing a link to reset your password. If you did not receive the email, please check your spam/junk folder. Follow the link, then enter the new password of your choice (it has to be at least 8 characters long). Then log into your account with your new password.
If there are any issues with resetting your password, please get in touch at info@sparqa.com.